Frequently asked questions

How do your parties work?

Each of our experiences is designed to be hassle-free for the adult. On the day of your party, we will deliver, set up, and style your curated experience.

We will schedule a set-up time with you in advance to ensure everything is ready to go at least an hour before guests are scheduled to arrive.

And then we return the next day to pack everything away, so you have a fresh start after the celebrations conclude.

With our party packages, we believe anyone (even those with the busiest of schedules!) can host an awe-inspiring celebration.

What areas do you serve?

Our prices include delivery, set-up, and take-down within 30 minutes of Marengo, IL. 

  • Marengo
  • Huntley
  • Union
  • Woodstock
  • Harvard
  • Belvedere
  • Crystal Lake
  • Algonquin
  • Lake in the Hills
  • Genoa

For parties outside of our standard area, an additional delivery fee may be applied.

When should I book?

We recommend booking 4 weeks in advance to ensure availability for your party date and to make sure all theme packages are complete. If you’re under a tight timeline, please contact us!

How much space do the tents require?

Eachtent setup requires a 4’ x 7’ space

Please make sure the designated space is clear to ensure set up time doesn't fall behind. 

What do I need to do before my Party?

  • We will need a clear area to set up in.
  • For sleep over parties, we can arrange the tents in a variety of configurations - line up, aisles, semi circle.
  • If you have any questions regarding whether a space will work, please ask us and we can work through your options.
  • Additionally, someone over the age of 18 must be available during set-up and take-down.

Can I reserve a second night in the tents?

Yes! It’s only a flat $60 rate for a second night in our sleepover tents (same theme and number of tents as the first night).

Do you offer custom themes?

Yes! Contact us, and we will work with you to create your dream party!

We have different color set-ups or mix and match. 

How long does setup and takedown take?

It depends on the size of the event you are hosting. However, it generally takes 90 minutes to set up a party and 45 minutes to break it down. We’ll ensure everything is set up at least 1 hour before your event starts. In the week prior to your event, we will confirm your set-up and take-down time, as well as cover any final logistics

How is everything cleaned?

Tents: After each event, all bedding (including mattress protectors, sheets, blankets) is laundered with allergy-friendly detergent. Activity trays and lanterns are disinfected after each use. Tent canopies, decorative pillows, and other decorative items are spot cleaned.

What is your cancellation policy?

Please give us 1 week notice to cancel your event with us. A request for change of dates will be based on availability of the preferred date

When is payment due?

Payment is due the day of setup.

We have Venmo, Zelle, or Paypal.